Help
How TasESIM works
Five steps from choosing a plan to being online in another country.
The Journey
Five Steps.
Choose a plan
Pick your destination and a data amount that suits your trip.
Pay securely
Pay by card. A secure payment provider handles your card details, so we never see them.
Get your eSIM
Your eSIM details arrive by email and in your account: a QR code, plus details you can type in by hand.
Install on Wi-Fi
Add the eSIM in your phone’s settings before you travel.
Connect when you land
Turn on Data Roaming for the travel eSIM, and you are online.
Where to Start
Order in the Customer Portal.
You choose a plan, pay and find your eSIMs in the customer portal. Use the same email address every time, so all your orders are in one place.
Install at home, switch on when you land. You do not need to be at your destination to install. Your confirmation tells you when your plan starts.
Related help
Still need help?
Message us on WhatsApp at +974 7057 2843, or email [email protected]. Please include your phone model and a screenshot of any message you see.